The Manifesto
of Non-Hostile Communication

What’s the Manifesto

The Manifesto of Non-Hostile Communication is a commitment of shared responsibility to create a respectful and civilized Internet space that represents us and offers a sense of security. Written and adopted by a community of over 300 communicators, bloggers and influencers, it is a charter of 10 practical principles guiding online behaviour.

10 style principles.
A serious commitment.


From the Internet, for the Internet.

  1. Virtual is real

    On the Internet, I only write or say what I would dare to say in person.

  2. You are what you communicate

    The words I choose define who I am. They represent me.

  3. Words shape the way I think

    I take all the time I need to express my views in the best possible way.

  4. Listen before you speak

    No one can always be right, and nor am I. I listen, with an honest and open-minded attitude.

  5. Words are bridges

    I choose words to understand, make myself understood and get close to others.

  1. Words have consequences

    I am aware that what I say or write can have consequences, small or serious.

  2. Share with care

    I share texts and images only after I have read, assessed and understood them.

  3. Ideas can be discussed.
    People must be respected

    Those whose views and opinions differ from mine are not enemies to be destroyed.

  4. An insult is not an argument

    I accept no offensive and aggressive words, even if they support my point of view.

  5. Silence says something too

    When it’s better to keep quiet… I do.

Sign the Manifesto

By signing, you are sharing the commitment to create a better Internet.

Download the Manifesto

Choose your preferred format and share it on your social profiles.

The Manifesto, translated

Access it in various languages and help it to travel round the world.

The journey of the Manifesto

6 adaptations

Thanks to a collective work, the Manifesto has been adapted to different areas: for politics, for the Public Administration, for companies, for children, for sport and for science.

The books

Three publishing projects have been carried out:“Parole Ostili- 10 racconti” (Hostile Words – 10 stories) written by 10 of the most famous names of contemporary Italian literature, “Parole appuntite, parole piumate” an illustrated book which includes 5 nursery rhymes written by Anna Sarfatti and drawings made by Nicoletta Costa, “Penso, Parlo, Posto” thought for 11 to 16 years old kids.

Television projects

The Manifesto landed on TV in two special occasions: on the children’s TV channel Super!, thanks to Rocco Hunt, an Italian rapper well known among children and on Discovery Italia’s TV channels K2 and Frisbee – thanks to the project “Oggy prende la parola” (“Oggy starts to speak”) during the cartoon Oggy and the Cockroaches.

Sent to all Italian schools

The Manifesto was sent to all Italian School with a Ministerial Circular back in spring 2017 and presented to the school world through initiatives such as teaching training courses, as a result of a Memorandum of Understanding with the Ministry of Education.

The Manifesto video

Institutions who have signed the Manifesto

Biblioteche Comunali Fiorentine
Ordine Giornalisti Campania
Comune di Novara
Comune di Ferrara
Comune di Lanciano
Comune di Azzano Decimo
Comune di Latina
Comune di Palmi
Comune di Figline e Incisa Valdarno
Comune di Fidenza
Comune Alghero
Comune di Maruggio
Comune di Nicolosi
Comune di Termoli
Comune di Occhiobello
Comune di Rho
Comune di Santarcangelo di Romagna
Università di Trieste
Università Lumsa
Università Cattolica del Sacro Cuore
Università di Brescia
Università de L’Aquila
Università di Genova
Università di Camerino
Università di Udine
Università di Teramo
Società Italiana Pediatria
Consiglio Nazionale Ordine Psicologi
Biblioteca Archimede
Fondazione ECM
Associazione Atobiu
La Barbera Incontra
Comunicazione e Informazione Snpa
Consiglio Comunale Ragazzi di Labico
CRI-Comitato Regionale Veneto

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