The Manifesto
of Non-Hostile Communication

What’s the Manifesto

The Manifesto of Non-Hostile Communication is a commitment of shared responsibility to create a respectful and civilized Internet space that represents us and offers a sense of security. Written and adopted by a community of over 300 communicators, bloggers and influencers, it is a charter of 10 practical principles guiding online behaviour.

10 style principles.
A serious commitment.


From the Internet, for the Internet.

  1. Virtual is real

    On the Internet, I only write or say what I would dare to say in person.

  2. You are what you communicate

    The words I choose define who I am. They represent me.

  3. Words shape the way I think

    I take all the time I need to express my views in the best possible way.

  4. Listen before you speak

    No one can always be right, and nor am I. I listen, with an honest and open-minded attitude.

  5. Words are bridges

    I choose words to understand, make myself understood and get close to others.

  1. Words have consequences

    I am aware that what I say or write can have consequences, small or serious.

  2. Share with care

    I share texts and images only after I have read, assessed and understood them.

  3. Ideas can be discussed.
    People must be respected

    Those whose views and opinions differ from mine are not enemies to be destroyed.

  4. An insult is not an argument

    I accept no offensive and aggressive words, even if they support my point of view.

  5. Silence says something too

    When it’s better to keep quiet… I do.

The journey of the Manifesto

5 applications of the Manifesto

Thanks to a collective endeavour, the Manifesto has been applied to different fields: to politics, to public administration, to companies, to children and to sport.


The Manifesto: “Parole Ostili” inspired three different publishing projects: 10 tales written by 10 important italian authors, “Parole appuntite, parole piumate” a nursery rhyme book for children written by Anna Sarfatti and illustrated by Nicoletta Costa, and “Penso parlo posto” designed for teenagers from 11 to 16 years of age.

TV programmes

The Manifesto has been broadcast twice: by SuperTV, a channel for children created by De Agostini, thanks to the personality of Rocco Hunt and by Freesbe e K2, which are part of the group Discovery Italia, and thanks to the initiative “Oggy prende parola” with the cartoon Oggy e i maledetti scarafaggi.

The invitation to the italian schools

The Manifesto was spread among all the italian schools through an official communication in Spring 2017. It was presented to schools thanks to the initiatives dedicated to educational training, created in cooperation with the MIUR.

The Manifesto video

Institutions who have signed the Manifesto

Biblioteche comunali fiorentine
Ordine Giornalisti Campania
Comune di Novara
Comune di Ferrara
Comune di Lanciano
Comune di Azzano Decimo
Comune di Latina
Comune di Palmi
Comune di Figline e Incisa Valdarno
Comune di Fidenza
Comune Alghero
Comune di Maruggio
Comune di Nicolosi
Comune di Termoli
Comune di Occhiobello
Università Lumsa
Università Cattolica del Sacro Cuore
Università di Brescia
Università de L’Aquila
Università di Genova
Università di Camerino
Università di Udine
Università di Teramo
Società Italiana Pediatria
Biblioteca Civica Multimediale Settimo Torinese
Fondazione ECM

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